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sierra took a HUGE early bet on outcomes-based pricing. when the hammer of reality comes down on tokenmaxxing, the companies best aligned with their customers will benefit https://t.co/AGhLHgVPZJ
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Applied AI is about jobs to be done, not tokens to be consumed. Token usage may be a reasonable short-term proxy for adoption. But long term, success comes from outcomemaxxing, not tokenmaxxing. It's why we took an early bet on outcomes-based pricing: pay for the value delivered. A mortgage completed, an order returned, a customer saved, a claim settled, a basket size increased. The future of applied AI won’t be measured by consumption, but by outcomes achieved.

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Library as of 2026-10-22